Dear Neave Landscaping
Family,
I’d like to thank you for the care and time you take in
making sure that our lawn and irrigation needs are not only
taken care of, but are a priority with everyone on your
staff. All the men who work on our property are courteous
and professional and Bill’s attention to detail ensures that
our lawn always looks great and nurtured. So much so that
our neighbor asked for your name because our landscaping
always looks so good!
Thanks for making all your clients VIP’s and for doing such
a great job!
All my best,
HP-Rye, New York
P.S. Our Christmas decorations are always the best on the
street too!
Dear Kathy,
As you know, we sought to create a unique home and in
conjunction with that we wanted to create a unique, quality
landscape that would complement our home and fit within the
natural environment. The design and workmanship provided by
Neave Landscaping acknowledged and reflected the home and
exceeded our expectations.
We would like to profoundly thank you for the superb
performance Neave Landscaping has provided us. We chose the
term "performance" as it encompasses the commitment your
company has to its clients. From the honesty in your
business dealings, to the outstanding service you provide,
to the quality of your product, to the integrity of the
people who work for you and represent you every day at the
job site , we could not have felt like we were in better
hands. We are very proud to know these people, we trust
these people and we believe that they took great pride in
what they were doing. In this day and age when many
contractors go from job to job simply to finish and get
paid, Neave stands out as the company that doesn't look
forward to the next project without first making sure the
customer is satisfied and probably more importantly to you
all, that Neave Landscaping is satisfied that the job is
done right. As a customer, that made me feel great doing
business with you.
We have been able to depend on a team of highly
motivated, skilled employees who take pride in their work.
Neave Landscaping helped us to realize the goal of creating
a unique, healthy and beautiful landscape. Thank you.
William S., Hopewell Junction, New York - October 2009
Dear Neave Landscaping Family
My misadventures in trying to find someone to landscape
our little front yard left me with the main goal of finding
someone to simply follow through; what the landscape would
look like became a secondary thought. Your company is aces
in both departments.
To the courteous person I first spoke with on the phone
to set up the appointment, to Kerman Raines our friendly and
creative designer, to Mark Soss, Eric, and the two other
gentlemen who kindly worked with me and diligently installed
our landscaping, to everyone behind the scene, thank you for
an outstanding landscape experience! Every day I look
forward to seeing how the plants are growing and filling in.
I've now got knockout roses from a knockout company.
Beth S., Poughkeepsie, New York - July 2008
Our landscaping is amazing. We are absolutely thrilled.
We have cars actually stop in front of our house to look at
it. I also want to compliment you and your staff. They were
so professional and friendly. Jesse and Corey are the best.
We will recommend Neave Landscaping to everyone.
Thank you so much for such a terrific experience.
Mike and Donna M., Wappingers Falls, New York - May 2008
Thank you for doing a wonderful job on the Christmas
lighting and decorations at my home. Your staff and service
exemplifies professionalism and that is demonstrated by the
fine leadership put forth by your family.
I wish you, your family and everyone at Neave Landscaping
a blessed Christmas and a very Happy and Healthy New Year.
WGS, Hopewell Junction, New York - December 2007
Congratulations on the wonderful article in the paper.
Most deserved and so true!!!! Bob and I have told everyone
we know on how wonderful our experience with you and your
company has been...
Bob and Jody M. Hyde Park, New York
Congratulations on being the recipient of the 2007
Business Excellence award for service business. We are
fortunate to be customers of Neave Landscaping. You take
excellent care of our property and have always responded
when we needed help. We are very appreciative of your
excellent customer service. You certainly deserve this
award.
Bruce and Florence D. Pougkeepsie, New York
Bill Neave could write a book on great customer service!
B.J. Garrison, New York
Our lawn looks and feels AWESOME!!!!!!! In 20 years our
lawn has never looked better and we credit Neave Landscaping
for this. Your full service lawn care and maintenance over
the past 3 years have made a tremendous difference in our
lawn and landscaping. THANK YOU!!!
This Memorial Day weekend, without saying a word, some of
our guests marveled at how great our lawn looks and they
actually reached down and touched the grass! That was
unexpected and very impressive.
Finally we really appreciated that you mowed the lawn
this past Friday as we have spend most of Saturday, Sunday
and today outdoors and really enjoyed looking at, walking on
and feeling our lawn. It was perfect for this Holiday
weekend. Thanks,
John H. Poughkeepsie, New York
Today - I am writing simply to say thank you for a job
well done.
Your staff did our spring cleanup yesterday. The yard
looks so much better, and to my delight - they cleaned up
ALL of the debris - including the pile I built up at the
head of our driveway.
This is the kind of service that builds loyalty to an
organization and just makes you feel good. Thank you for
putting a smile on my face when I came home from work
yesterday - just by seeing how nice the yard looked.
John and Linda B. Hopewell Junction, New York
Your salespersons attention and patience was above &
beyond, also his knowledge was superior. Your workers were
neat, accommodating & thorough, also very courteous. I
would highly refer Neave to everyone who asks. I wish my
neighbors would contact you.
Mrs. C. Poughkeepsie, New York
You are a class company, have an excellent, professional,
very responsive operation and staff, and we feel our money
is very well spent!! I never have a problem telling others
if I am impressed with a company such as yours.
John H. Poughkeepsie, New York
Checked your company through the Better Business Bureau
and you were the only landscaping company that returned my
phone calls or had someone who was available to talk to and
followed up. You were an A-1 professional through and
through. It was a real pleasure working with your company.
Thank you for a job beautifully done.
D.L., Patterson, New York
January 2006 - Satisfaction Survey: Administration,
Sales, Production and General Overall Company Rating: ALL
EXCELLENT.
Ms. G., Poughkeepsie, New York
January 2006 - Satisfaction Survey: Administration,
Sales, Production and General Overall Company Rating: ALL
EXCELLENT.
Comments: Your designer's broad-based background with
landscaping left us with a feeling of comfort and confidence
while organizing and creating our project.
Mr. & Mrs. M., Poughkeepsie, New York
January 2006 - Satisfaction Survey: Administration,
Sales, Production and General Overall Company Rating: ALL
EXCELLENT.
Comments:
My salesperson was outstanding
from beginning to end. I was almost sorry to have the job
completed as I wouldn’t see everyone ever day. You knew
what I wanted and elaborated on them and the final look was
awesome. I am still getting compliments on the completed
job. You can always use me as a reference.
Ms. O., Hopewell Junction, New York
I learned of your company's reputation as a leader in the
landscaping industry.
Your salesperson was courteous, friendly and informative as
well as professional.
M/M. L. Fishkill, New York
There were no local masons that would do this small job.
Good communication and care for the job. I was also
impressed that you foreman was in touch with the Greenhouse
company to confirm the delivery date.
P.S. Millerton, New York
Just when I think Neave's can't outdo themselves they do.
We are SO HAPPY with the touches your landscaping has added
to our home. Thank you for everything.
M/M D. Lagrangeville, New York
I chose All County Sprinklers because of the price and
the quality. Keep doing the same performance. I enjoyed the
onsite proposal the landscape specialist printed out instead
of waiting for a fax proposal. Great job guys.
Excellent job..Thank you.
CIA..Hyde Park, New York
My wife and I were extremely pleased with the quality of
work and finished landscaping results achieved. We also
liked the manor and advice that we received from our
salesperson. Very professional and up front with all of his
recommendations.
Mr. & Mrs. M.
Our satisfaction sheet for this client was all rated
excellent!
Hi Bill,
It was great to have you in our home as we finalized our
2005 contract - I hope your health is continuously
improving.
In both of our businesses - our customers are most likely
more quick to complain than to say thank you.
Because I always appreciate when one of my customers
takes the time to say thank you - I thought it was important
to send you this note.
As you know - in the past - I have not been shy to
express my dissatisfaction when it occurs.
Today - I am writing simply to say thank you for a job
well done.
Like many people in the Hudson Valley - our trees
experienced some damage as a result of the recent weather -
mostly broken tree limbs and a lot of sticks and debris
around the yard.
One tree limb was pretty large and I had to cut it off
after it became damaged so we could get our cars into the
driveway unobstructed. I piled this debris at the head of
my driveway not knowing how I would get rid of it.
Your staff did our spring clean up yesterday. The yard
looks so much better and to my delight - they cleaned up ALL
of the debris - including the pile I built up at the head of
our drive way.
This is the kind of service that builds loyalty to an
organization and just makes you feel good. Thank you for
putting a smile on my face when I came home from work
yesterday - just by seeing how nice the yard looked.
- John and Linda B.
- Hopewell Junction, New York
Note: Specific names and addresses withheld to protect
our client's privacy. Detailed references can be made
available when meeting with our sales staff. |
