Testimonials about Neave Group Outdoor Solutions
To Whom It May Concern:
I have used Neave Group Outdoor Solutions/Christmas Decor for the past four years to decorate our home at: 1 Murray Hill Road, Scarsdale, NY 10583. I have no hesitation in recommending them as a company with which to do business.
Kathy Neave was our project designer. I am quite comfortable in vouching for her as a talented and professional individual. Her design ideas were elegant and appropriate. She was on time for her appointment and helped me to envision her ideas. Kathy and her team schedule a time that works for our schedule, they call with a reminder and follow up after the job is completed.
The technicians who work for the Christmas D?or division are courteous, prompt and professional. They have always been here on the scheduled date and time without any complications. Their work was neat and efficient.
Based on our experience, any residence or commercial establishment should be very pleased in decision in using Christmas D?or to decorate their property.
Sincerely,
Lisa and John Curreri
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Dear Kathy,
We are extremely happy - the pics don't do it justice - you guys are amazing - thank you!
JM, Cortlandt Manor, NY
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Dear Neave Group Outdoor Solutions Family,
I’d like to thank you for the care and time you take in making sure that our lawn and irrigation needs are not only taken care of, but are a priority with everyone on your staff. All the men who work on our property are courteous and professional and Bill’s attention to detail ensures that our lawn always looks great and nurtured. So much so that our neighbor asked for your name because our landscaping always looks so good!
Thanks for making all your clients VIP’s and for doing such a great job!
All my best,
HP-Rye, New York
P.S. Our Christmas decorations are always the best on the street too!
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Dear Kathy,
As you know, we sought to create a unique home and in conjunction with that we wanted to create a unique, quality landscape that would complement our home and fit within the natural environment. The design and workmanship provided by Neave Group Outdoor Solutions acknowledged and reflected the home and exceeded our expectations.
We would like to profoundly thank you for the superb performance Neave Group Outdoor Solutions has provided us. We chose the term "performance" as it encompasses the commitment your company has to its clients. From the honesty in your business dealings, to the outstanding service you provide, to the quality of your product, to the integrity of the people who work for you and represent you every day at the job site , we could not have felt like we were in better hands. We are very proud to know these people, we trust these people and we believe that they took great pride in what they were doing. In this day and age when many contractors go from job to job simply to finish and get paid, Neave stands out as the company that doesn't look forward to the next project without first making sure the customer is satisfied and probably more importantly to you all, that Neave Group Outdoor Solutions is satisfied that the job is done right. As a customer, that made me feel great doing business with you.
We have been able to depend on a team of highly motivated, skilled employees who take pride in their work. Neave Group Outdoor Solutions helped us to realize the goal of creating a unique, healthy and beautiful landscape. Thank you.
William S., Hopewell Junction, New York - October 2009
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Dear Neave Group Outdoor Solutions Family
My misadventures in trying to find someone to landscape our little front yard left me with the main goal of finding someone to simply follow through; what the landscape would look like became a secondary thought. Your company is aces in both departments.
To the courteous person I first spoke with on the phone to set up the appointment, to Kerman Raines our friendly and creative designer, to Mark Soss, Eric, and the two other gentlemen who kindly worked with me and diligently installed our landscaping, to everyone behind the scene, thank you for an outstanding landscape experience! Every day I look forward to seeing how the plants are growing and filling in.
I've now got knockout roses from a knockout company.
Beth S., Poughkeepsie, New York - July 2008
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Our landscaping is amazing. We are absolutely thrilled. We have cars actually stop in front of our house to look at it. I also want to compliment you and your staff. They were so professional and friendly. Jesse and Corey are the best. We will recommend Neave Group Outdoor Solutions to everyone. Thank you so much for such a terrific experience.
Mike and Donna M., Wappingers Falls, New York - May 2008
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Thank you for doing a wonderful job on the Christmas lighting and decorations at my home. Your staff and service exemplifies professionalism and that is demonstrated by the fine leadership put forth by your family.
I wish you, your family and everyone at Neave Group Outdoor Solutions a blessed Christmas and a very Happy and Healthy New Year.
WGS, Hopewell Junction, New York - December 2007
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Congratulations on the wonderful article in the paper. Most deserved and so true!!!! Bob and I have told everyone we know on how wonderful our experience with you and your company has been...
Bob and Jody M. Hyde Park, New York
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Congratulations on being the recipient of the 2007 Business Excellence award for service business. We are fortunate to be customers of Neave Group Outdoor Solutions. You take excellent care of our property and have always responded when we needed help. We are very appreciative of your excellent customer service. You certainly deserve this award.
Bruce and Florence D. Pougkeepsie, New York
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Bill Neave could write a book on great customer service!
B.J. Garrison, New York
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Our lawn looks and feels AWESOME!!!!!!! In 20 years our lawn has never looked better and we credit Neave Group Outdoor Solutions for this. Your full service lawn care and maintenance over the past 3 years have made a tremendous difference in our lawn and landscaping. THANK YOU!!!
This Memorial Day weekend, without saying a word, some of our guests marveled at how great our lawn looks and they actually reached down and touched the grass! That was unexpected and very impressive.
Finally we really appreciated that you mowed the lawn this past Friday as we have spend most of Saturday, Sunday and today outdoors and really enjoyed looking at, walking on and feeling our lawn. It was perfect for this Holiday weekend. Thanks,
John H. Poughkeepsie, New York
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Today - I am writing simply to say thank you for a job well done.
Your staff did our spring cleanup yesterday. The yard looks so much better, and to my delight - they cleaned up ALL of the debris - including the pile I built up at the head of our driveway.
This is the kind of service that builds loyalty to an organization and just makes you feel good. Thank you for putting a smile on my face when I came home from work yesterday - just by seeing how nice the yard looked.
John and Linda B. Hopewell Junction, New York
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Your salespersons attention and patience was above & beyond, also his knowledge was superior. Your workers were neat, accommodating & thorough, also very courteous. I would highly refer Neave to everyone who asks. I wish my neighbors would contact you.
Mrs. C. Poughkeepsie, New York
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You are a class company, have an excellent, professional, very responsive operation and staff, and we feel our money is very well spent!! I never have a problem telling others if I am impressed with a company such as yours.
John H. Poughkeepsie, New York
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Checked your company through the Better Business Bureau and you were the only landscaping company that returned my phone calls or had someone who was available to talk to and followed up. You were an A-1 professional through and through. It was a real pleasure working with your company. Thank you for a job beautifully done.
D.L., Patterson, New York
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January 2006 - Satisfaction Survey: Administration, Sales, Production and General Overall Company Rating: ALL EXCELLENT.
Ms. G., Poughkeepsie, New York
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January 2006 - Satisfaction Survey: Administration, Sales, Production and General Overall Company Rating: ALL EXCELLENT.
Comments: Your designer's broad-based background with landscaping left us with a feeling of comfort and confidence while organizing and creating our project.
Mr. & Mrs. M., Poughkeepsie, New York
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January 2006 - Satisfaction Survey: Administration, Sales, Production and General Overall Company Rating: ALL EXCELLENT.
Comments: My salesperson was outstanding from beginning to end. I was almost sorry to have the job completed as I wouldn’t see everyone ever day. You knew what I wanted and elaborated on them and the final look was awesome. I am still getting compliments on the completed job. You can always use me as a reference.
Ms. O., Hopewell Junction, New York
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I learned of your company's reputation as a leader in the landscaping industry.
Your salesperson was courteous, friendly and informative as well as professional.
M/M. L. Fishkill, New York
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There were no local masons that would do this small job. Good communication and care for the job. I was also impressed that you foreman was in touch with the Greenhouse company to confirm the delivery date.
P.S. Millerton, New York
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Just when I think Neave's can't outdo themselves they do. We are SO HAPPY with the touches your landscaping has added to our home. Thank you for everything.
M/M D. Lagrangeville, New York
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I chose All County Sprinklers because of the price and the quality. Keep doing the same performance. I enjoyed the onsite proposal the landscape specialist printed out instead of waiting for a fax proposal. Great job guys.
Excellent job..Thank you.
CIA..Hyde Park, New York
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My wife and I were extremely pleased with the quality of work and finished landscaping results achieved. We also liked the manor and advice that we received from our salesperson. Very professional and up front with all of his recommendations.
Mr. & Mrs. M.
Our satisfaction sheet for this client was all rated excellent!
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Hi Bill,
It was great to have you in our home as we finalized our 2005 contract - I hope your health is continuously improving.
In both of our businesses - our customers are most likely more quick to complain than to say thank you.
Because I always appreciate when one of my customers takes the time to say thank you - I thought it was important to send you this note.
As you know - in the past - I have not been shy to express my dissatisfaction when it occurs.
Today - I am writing simply to say thank you for a job well done.
Like many people in the Hudson Valley - our trees experienced some damage as a result of the recent weather - mostly broken tree limbs and a lot of sticks and debris around the yard.
One tree limb was pretty large and I had to cut it off after it became damaged so we could get our cars into the driveway unobstructed. I piled this debris at the head of my driveway not knowing how I would get rid of it.
Your staff did our spring clean up yesterday. The yard looks so much better and to my delight - they cleaned up ALL of the debris - including the pile I built up at the head of our drive way.
This is the kind of service that builds loyalty to an organization and just makes you feel good. Thank you for putting a smile on my face when I came home from work yesterday - just by seeing how nice the yard looked.
- John and Linda B.
- Hopewell Junction, New York
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Note: Specific names and addresses withheld to protect our client's privacy. Detailed references can be made available when meeting with our sales staff.
